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07960 786 221
Your Exclusive Stay

Head Office

London, UK

Privacy Policy

SECURITY DEPOSIT

Please be aware that it is essential to comply with the rules and regulations outlined during your stay. Failure to do so may lead to a deduction from your security deposit.

We kindly request your cooperation in following these guidelines to ensure a pleasant and hassle-free experience. Thank you for your understanding and adherence to these terms and conditions.

QUIET TIME

We are located in a residential community and, although this is a holiday destination, it’s home to many people. As such we ask that you respect their privacy and their right to a peaceful existence! Specifically, between the hours of 9 pm and 8 am noise should be kept to a minimum.

Please note that a noise monitor is installed on the premises to ensure that noise levels are kept within acceptable limits. If the noise exceeds the set threshold, we will receive notifications. It is important to adhere to the three-strike rule regarding noise disturbances.

We kindly request your cooperation in maintaining a peaceful environment for the comfort of all guests. Thank you for understanding and complying with this policy.

BREAKAGES

We understand that sometimes accidents happen. Should you break anything please let us know immediately – if it’s minor we usually won’t charge. If it’s a larger issue (e.g. the TV screen) we would like to agree on the cost with you before you leave to avoid any issues later. Thank you!

SMOKING POLICY

This property strictly upholds a smoke-free policy, which prohibits smoking of any kind, including vaping. If you choose to smoke on the balcony, kindly ensure that all windows and doors are closed to prevent smoke from entering the premises.

Please be aware that there is a smoke detection monitor in place, which alerts us if any smoke has entered the property. Failure to comply with these rules may result in the deduction of the security deposit. Thank you for your understanding and cooperation.

PETS

We love animals but we chose to make this home pet-free due to many people being allergic.